Claims RequestVault

Collect hail damage claim photos and collateral indicators in one claimant-friendly upload flow.

Claims RequestVault helps adjusters request roof and exterior photos, collateral hail indicators, storm details, and roofing inspection documents through one secure claimant workflow.

Hail-specific photo and collateral prompts Storm summary capture Conditional roofing inspection report collection
Audience fit

Roof and exterior adjusters, Claims CAT teams, Desk adjusters

Template structure

8 fields with 5 marked required.

Upload flow

9 files max and 7-day default expiration.

Template preview Insurance

Insurance Photo Upload

Collect claimant contact details, incident evidence, claim context, and a signed confirmation for insurance follow-up.

What the recipient sees

Please confirm your contact details, upload the incident photos, attach any claim paperwork, and sign when finished.

Request package
  • 2 upload fields
  • 15 MB max per file
  • Signature included
Sample request form

Insurance Photo Upload

Use this secure request to send the incident details and files your insurance contact needs to review.

Claimant full name Short answer Required
Best phone number Phone Required
Email address Email
Claim or policy number Short answer
Incident date Date Required

Request collateral evidence clearly

Ask for gutters, screens, soft metals, HVAC fins, and other collateral indicators in the same request.

Keep storm context attached

The workflow captures the claimant storm summary alongside the photos so the file is easier to review later.

Collect roofing reports only when they exist

Conditionally ask for the roofing inspection report when a roofer has already inspected the property.

How this segment flow works

1

Launch the hail claim request

Use the hail workflow so the claimant gets prompts for roof, exterior, and collateral indicators instead of a generic upload list.

2

Collect photos and storm details

The claimant uploads hail evidence, explains the storm timing, and adds a roofing report if one already exists.

3

Review the claim with better field context

Your team sees whether the file has the photo support, collateral evidence, and inspection paperwork needed to move forward.

Keep the process simple from the first request to final review.

Start with a workflow that fits the job, then send, track, and review everything in the same RequestVault flow without adding another portal or process for your team.

Secure sender access

Only authorized team members can create and manage requests with secure email code or Google sign-in.

Guided request setup

Start from a matching workflow, then adjust the details before you send the request.

Straightforward request pricing

First 10 completed claims requests are free for the current team. After that, each additional claims request is $7 with no subscription required.

Status and reminder tracking

See reminders, expiration timing, and request status after launch so follow-up is easier to manage.

Related RequestVault guides

Explore adjacent RequestVault workflows if you want to compare how teams handle intake, follow-up, or review in nearby use cases.

Frequently asked questions

Can this workflow request collateral hail indicators like gutters and screens?

Yes. The hail workflow is built to collect collateral indicators alongside the primary roof and exterior photos.

Does the claimant need a portal login to complete the request?

No. Claimants can upload hail claim evidence without creating a separate account.

Can we collect a roofing inspection report if one already exists?

Yes. The workflow can conditionally request a roofing inspection report when the claimant already has one.

How is Claims RequestVault priced at launch?

Your first 10 completed claims requests are free for the team. After that, each additional claims request is a $7 one-off checkout. No subscription is required for launch.

Start with the insurance photo upload template.

You can keep the segment-specific starting structure, then adjust the recipient, wording, or template choice once you are in RequestVault.