Built for adjusters under pressure

Stop chasing claimants for documents. Send one secure request and see what is missing, overdue, or ready for review.

Claims RequestVault helps adjusters collect photos, reports, receipts, statements, and signatures in one guided claimant flow that follows up automatically without forcing claimant portal setup.

The job is not file upload. The job is closing claims faster with less chase work, clearer missing-item visibility, and a cleaner handling trail.

No claimant account required Automatic claimant follow-up Missing-item visibility Audit trail history Ready-for-review workflow Auto-purge retention controls

Launch pricing: first 10 completed claims requests free for your team, then $7 per additional claims request. No subscription required.

Time-to-close trigger

Cut the admin work that slows claim closure.

One claimant link plus automatic follow-up reduces repeated calls, emails, and inbox cleanup between request send and review.

Compliance trigger

Know every required file and signature is accounted for.

Checklist-driven requests and a visible activity trail make it easier to keep files complete and explain what happened when a claim is reviewed.

Workload trigger

See which claims need intervention before they stall.

The queue surfaces overdue evidence, incomplete packets, and review-ready files so overloaded teams can act on priority instead of guesswork.

Claims superpowers

Spend less time chasing and more time closing.

These are the outcomes claims teams buy: faster launch, less follow-up work, cleaner documentation, and a clearer path from intake to review.

Faster launch

Start from the type of claim, not from field building.

Choose auto, property, water, theft, injury, or commercial workflows and launch a consistent claimant request without assembling a generic form.

Admin time back

Let RequestVault handle the follow-up rhythm.

Automatic reminders go out when required items are still missing, reducing manual chase work and helping claimants finish the request without repeated adjuster outreach.

No guessing

See exactly what is still missing at a glance.

Required checklists make it obvious whether the claim still needs photos, reports, statements, receipts, or a signature.

Faster review handoff

Know when a claim packet is ready to move.

When every required item is in, your team gets a clear ready-for-review signal instead of rechecking each upload by hand.

Audit-friendly files

Keep the handling trail visible from first request to export.

See claim events, uploads, reminders, and completion activity in one history, then export a cleaner packet for handoff and review.

Lower retention risk

Auto-purge sensitive evidence when the workflow calls for it.

Claims teams can use expiring links, private storage, and purge controls when evidence should not sit around indefinitely after review, completion, or expiration.

Launch pricing

Price the claims workflow like a claims workflow.

Claims RequestVault is not being launched as a monthly subscription. Teams can try real claim work first, then keep using it with simple one-off pricing if the workflow proves valuable.

Try it first

First 10 requests free

Use the claims workflow on real files and follow-up before paying. No card is required to start the evaluation.

Keep it simple

$7 per additional claims request

After the free evaluation, each new claims request is a one-off checkout. No seat math, no plan comparison grid, and no forced subscription.

Pay for progress

Workflow value over template value

The price reflects the queue, reminders, tracking, claimant guidance, and ready-for-review visibility that claims teams actually use.

Claim workflows

Start from the type of claim, not a generic upload template.

Each workflow gives adjusters a claims-specific starting point and gives claimants a clearer picture of what to submit.

Claims workflow

Auto accident

7 required items and 1 optional follow-up item so the adjuster can launch a consistent request quickly.

3, 7, 14 day reminders

Driver's license Vehicle registration Insurance card Accident photos +3 more required

Claims workflow

Property damage

3 required items and 3 optional follow-up items so the adjuster can launch a consistent request quickly.

3, 7, 14 day reminders

Damage photos Incident statement Contractor estimate

Claims workflow

Water damage

4 required items and 2 optional follow-up items so the adjuster can launch a consistent request quickly.

3, 7, 14 day reminders

Water damage photos Mitigation invoice Plumber report Incident statement

Claims workflow

Theft

4 required items and 1 optional follow-up item so the adjuster can launch a consistent request quickly.

3, 7, 14 day reminders

Incident statement Was a police report filed? Police report Proof of ownership

Claims workflow

Injury

3 required items and 3 optional follow-up items so the adjuster can launch a consistent request quickly.

3, 7, 14 day reminders

Incident statement Medical records Medical bills

Claims workflow

Commercial claim

4 required items and 2 optional follow-up items so the adjuster can launch a consistent request quickly.

3, 7, 14 day reminders

Incident summary Damage photos Inventory list Repair estimate

Claims guides

See common claims document workflows by claim type.

Browse examples for property, auto, water, theft, injury, and other claims so your team can start with a clearer request and a shorter follow-up cycle.

RequestVault for Insurance Workflows

Stop chasing incident photos and claim files across email and text.

Stop chasing incident photos and claim files. Use RequestVault to collect claimant uploads, supporting documents, and signatures in one guided claims request.

Claims RequestVault

Collect claim documents in one guided request instead of chasing them across email and text.

Collect claimant photos, reports, estimates, receipts, and signatures in one claims-focused document request built to reduce follow-up.

Claims RequestVault

Move claims from intake to ready for review with a guided claimant workflow.

Turn claimant intake into a guided insurance workflow with claim-type checklists, automatic reminders, and ready-for-review visibility.

Claims RequestVault

Give adjusters a better document follow-up workflow than email chains and repeated calls.

Give adjusters a better way to follow up on missing claim documents with reminders, targeted return requests, and cleaner claimant resubmission flow.

Claims queue preview

See every claim's status without digging through inboxes.

From one queue, your team can see what was requested, what is still missing, which claimants were reminded, and which files are ready for review.

CLM-20481

Property damage · Waiting on claimant

Missing damage photos

CLM-20497

Auto accident · Stalled

Automatic reminder sent

CLM-20512

Water damage · Ready for review

100% complete

Why claims teams use it

Give claimants one clear path and give adjusters fewer loose ends.

Instead of mixing attachments across texts, inboxes, and shared links, RequestVault gives claimants one clear place to respond and gives adjusters a complete history of files, reminders, and completion status.

Sensitive data handling

Use purge controls when claim evidence should not linger.

Claims teams can choose expiration and purge behavior in claims language, so evidence packets can be removed after review, completion, or expiration when that fits the workflow.

Common questions

Can claimants upload both photos and PDFs?

Yes. The claims experience is designed for incident photos plus supporting PDFs such as estimates, reports, and claim paperwork.

Do claimants need to create a portal account first?

No. The sender signs in, but the claimant can complete the secure request without creating another account.

Can we collect a claimant signature too?

Yes. The claims flow can include a signature step before the request is marked complete.

When should we use self-destructing requests?

Use them when uploaded evidence or claim support files should be purged automatically after review, expiration, or completion instead of lingering in a generic inbox workflow.

How is Claims RequestVault priced at launch?

Your first 10 completed claims requests are free for the team. After that, each additional claims request is a $7 one-off checkout. No subscription is required for launch.