Claims RequestVault

Collect fire damage claim photos, reports, and emergency service documentation in one guided request.

Claims RequestVault helps adjusters request structural fire photos, smoke and soot documentation, fire reports, mitigation invoices, and contents support without forcing a claimant portal login.

Fire and smoke damage intake Conditional emergency service invoice collection Contents inventory support when available
Audience fit

Property claims teams, Large-loss adjusters, Claims supervisors

Template structure

8 fields with 5 marked required.

Upload flow

9 files max and 7-day default expiration.

Template preview Insurance

Insurance Photo Upload

Collect claimant contact details, incident evidence, claim context, and a signed confirmation for insurance follow-up.

What the recipient sees

Please confirm your contact details, upload the incident photos, attach any claim paperwork, and sign when finished.

Request package
  • 2 upload fields
  • 15 MB max per file
  • Signature included
Sample request form

Insurance Photo Upload

Use this secure request to send the incident details and files your insurance contact needs to review.

Claimant full name Short answer Required
Best phone number Phone Required
Email address Email
Claim or policy number Short answer
Incident date Date Required

Capture room-by-room fire documentation

Ask for wide shots and close-up damage evidence in one claimant flow instead of piecemeal follow-up.

Collect emergency response support

Board-up, mitigation, deodorization, and related invoices can be requested in the same workflow when available.

Keep the contents story attached

Gather fire reports and contents inventory support without splitting the claim evidence across multiple channels.

How this segment flow works

1

Send one fire-focused claimant request

Start from the fire damage workflow so the claimant sees the right prompts for structural damage, reports, and emergency services.

2

Collect incident details and supporting files

The claimant uploads photos, adds a short fire summary, and sends reports or invoices that already exist.

3

Review the packet with fewer loose ends

Adjusters can see whether the claim still needs report support, inventory documentation, or additional service paperwork.

Keep the process simple from the first request to final review.

Start with a workflow that fits the job, then send, track, and review everything in the same RequestVault flow without adding another portal or process for your team.

Secure sender access

Only authorized team members can create and manage requests with secure email code or Google sign-in.

Guided request setup

Start from a matching workflow, then adjust the details before you send the request.

Straightforward request pricing

First 10 completed claims requests are free for the current team. After that, each additional claims request is $7 with no subscription required.

Status and reminder tracking

See reminders, expiration timing, and request status after launch so follow-up is easier to manage.

Related RequestVault guides

Explore adjacent RequestVault workflows if you want to compare how teams handle intake, follow-up, or review in nearby use cases.

Frequently asked questions

Can this workflow collect a fire report if it is already available?

Yes. The fire workflow can request the fire report or incident paperwork alongside the photo evidence.

Can we ask for mitigation or emergency board-up invoices too?

Yes. The workflow can conditionally collect emergency service invoices when that work has already started.

Can the claimant send a contents inventory through the same request?

Yes. Claims RequestVault can collect inventory-style supporting files in the same guided fire claim request.

How is Claims RequestVault priced at launch?

Your first 10 completed claims requests are free for the team. After that, each additional claims request is a $7 one-off checkout. No subscription is required for launch.

Start with the insurance photo upload template.

You can keep the segment-specific starting structure, then adjust the recipient, wording, or template choice once you are in RequestVault.